Website Maintenance + Security in Bend Oregon
Protect Your Corner of the Internet
Safeguard your investment against hacks, enjoy timely site updates, and ensure optimal performance.
Why is Website Maintenance Essential?
If you care about the success of your business online, you’ve likely spent a few thousand dollars on your website.
But it’s not time to set that thing on a mantle and forget about it!
At Thencan Designs, we offer services to keep your site secure, updated, and alive! Remember, Google rewards activity.
Also, our Website Care plans are included in our Digital Marketing plans. So if you’re looking to get More TLC for your business, know that it comes with peace of mind, too!
Are you ready to protect your investment?
Proactive Security
Prevent hacks and breaches with our vigilant monitoring and robust security measures.
Timely Updates
Your website needs frequent updates. We ensure your site is always running smoothly.
Content Changes
Offload updating team pages, service offerings, pricing pages, and more with site updates.
When You Work With Thencan
A Win For Your Business
is a Win for US
Real Results
from Real Clients
When you work with an agency that’s laser-focused on results you can expect up-and-to-the-right results.
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The Problem With Most Agencies
“SEO Takes Time”… but
Results Never Come
You’re told to “trust the process,” but 12 months later, you’re still holding onto underwhelming results.
New Project Manager.
Again.
Your main contact has changed three times in a year, and each time you have to get them up to speed, losing months of progress.
Simple Updates
Take Forever
Even a quick website tweak turns into a support ticket that disappears for weeks. Is your website even yours anymore?
Cookie-Cutter Marketing
That Burns Cash
From upselling overpriced ad campaigns to “niched-down” agencies pushing templated strategies, many agencies get you to spend more while they work less.
Thencan was Built Differently
to Serve your Business Better
Our Focus is Real Growth,
Not Vanity Metrics
We never promise #1 rankings. We promise consistent effort. That effort has helped clients grow their teams, sign long-term leases, and stick with us well beyond month 12.
We Invest in People
We pay livable wages to build careers, not revolving doors. With us, you’ll always get direct access to people who know your business.
We Fix Things Fast and Own Our (Infrequent) Mistakes
Most requests get a response within hours and fixes within a day. We’ve invested heavily to create systems that prevent mistakes. But we’re humans, and If something slips, we own it, fix it, and learn.
We Do One Thing
and We Do It Well
We specialize in local SEO. Not ads. Not social media. That’s why we rank so high when you search “seo near me.” We won’t upsell you, we just provide SEO strategy and done-for-you local services that work.
Your competitors will keep showing up on Google whether . The difference is, with the right partner, you can start showing up above them and finally get the steady leads your business deserves.
SEO Packages Delivered with TLC
SEO TLC Plan (96% of our clients choose this)
SEO TLC Plan
(96% of our clients choose this)
- Everything needed for local SEO: strategy, GBP, website, backlinks
- Built for established businesses that want done-for-you support
- Direct communication channel with the team, monthly video updates, live analytics
- 12 Month Engagement
- Quarterly strategy sessions with us too keep your SEO strategy aligned with your business growth
- Everything in the strategy, build & care phases over 12 months
SEO Roadmap
- Built for tech-savvy teams that just need guidance
- Get a Roadmap with a full local SEO strategy
- Done in one month
VIP SEO Plans
- Marketing Director for a bigger contracting firm? Higher touch plans are available with more strategy calls so you can report back to GMs and owners with the KPIs you need.
Thencan Delivers "Just Right" Service
for Established Contractors
Title
Response Time
Team Size
Personal Attention
SEO Methods
Cost
Strategy Development
Access to Team
Resources and Data Quality
Freelancer/Fiverr
Hours
One Person
Guess-E-O
One Perspective
Limited Tools
1 Business Day
6 People
Proven framework,
Custom to your biz
Collaborative Team Approach
Pro Tools
Giant Agency
Sometimes Weeks
Dozens to Hundreds
Cookie Cutter
Changes as team
members turnover
Pro Tools
Recognition
Thencan is a recognized web design and SEO company located in Bend, Oregon serving clients all over the US and Canada.
Hi I'm Sam!
You probably started your business to have more freedom in your life. Me too. You care about your clients, do great work, and that’s exactly why you’ve been successful. But now you’re buried in the day-to-day, overworked, and hiring more help isn’t in the cards.
That’s why I started Thencan. I wanted to help contractors who do great work, to level up their businesses. Our clients have grown their teams, opened new locations, signed long-term leases, and, even taken real time off. I’m talking about vacations with family, camping off-grid, and doing so without everything falling apart in their absence.
We can’t build your internal systems for you, but we can help you bring in the business that gives you the breathing room to do it. Maybe you’ve tried SEO before and got burned… I hate that. But read our dozens of 5-star reviews or watch a few of our 100+ YouTube videos, and you’ll quickly see how much we care about this work.
I built a team that shares a passion for doing SEO well, and we’re here to help you rank higher, book more jobs, and take that big step back.
Sam Sarsten
Thencan Owner & Founder
“When it comes to SEO, Sam is THE Pro you want.”
Maggie P. | SEO Client
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Have Questions?
Get Answers:
Sick of working with digital marketing agencies that forget about you after you’ve signed a contract? We’re different. We’re a lean agency that’s laser-focused on getting you real results.
Are there cancellation fees?
Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for.
What if I pass on the plan?
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc. That said, if you choose to forego the care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing my LIABILITY CLAUSE that releases me from any involvement when the website is breached, hacked, or performs slowly because of the lack of proper optimization.
Are there any setup fees?
If Thencan is building your website, there is no set up fee if it’s within a 90-day period! If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a $99 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks. If we’re onboarding a website we did not design, there is a $199 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
What if I require more time than my monthly support time allows?
I’ll always try to get your updates done within your allotted time to save you some extra cost but if you have a decent amount of updates that will require more hours, I’ll give you an estimate of time and do that at my hourly rate. For very active sites, please consider the VIP plan.
What if I pass on the plan and my site gets hacked?
In this case, you’re welcome to handle it in house by reaching out to my preferred malware and blacklist removal specialists Sucuri or if you’d like to join my plan and have me take care of getting the hack cleaned, I have a $500 site cleaning/set up fee – minimum. Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and, in some cases, will require more additional work to recover from. Rest assured, though, I will do everything I can to help you. It’s just a time-consuming process (and time = money, unfortunately).
What if the site gets hacked or breached while on the plan?
First of all, this has never happened! But, in the extremely unlikely event that a website is breached or hacked in any way while on my plan, Thencan will take full responsibility and will rectify the situation immediately. You will not need to do a thing or pay a penny. This is the peace of mind the plan provides.
Do you take on sites that you didn't build?
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets Thencan’s requirements.
Does my monthly update time roll over?
Unfortunately not. The retainer of monthly update time is covered for that month but does not rollover or add up for later use.
What's included in the monthly time for Premium and VIP Support?
Your monthly time (for Premium or VIP plans) covers any updates, additions, or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc. While we do our best to get updates done within your allotted time, if more time is required, we can do so with an hourly retainer. VIP Plan members can make unlimited updates, but these may be spread out over time. Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp. This is often done through iterative updates through our Digital Marketing plans. Contact us if you have any questions!